With over 30 years of experience in the diamond industry we are sure to meet any needs you many have. Whether you are a first-time buyer, or a seasoned diamond buyer, we are sure to satisfy all your demands.
You can be assured of impeccable quality and service when it comes to the Flawless name. We have a global presence and a reputation that spreads beyond our reach. We are built on solid relationships with suppliers and retailers around the globe.
For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at www.flawlessdiamonds.com.hk or through our mobile application.
“Service” refers to the Company’s services accessed via the Site, in which users can browse through our live inventory, hold, and confirm goods.
The terms “we,” “us,” and “our” refer to the Company.
“You” refers to you, as a user of our Site or our Service.
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your email, phone number, full name, business/company name and country of operation which you submit to us through the registration process at the Site.
1. Information collected via Technology
The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.
2. Information you provide us by registering for an account
Personal Information :
In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.
We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.
We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.